---
title: 6 Questions to Expect from Your HVAC/R Contractor
description: If you're considering a service contract to keep your HVAC/R systems running at optimal performance, expect to answer these 6 questions when a knowledgeable and experienced contractor performs a walk-through audit.
image: https://info.vhv.com/hubfs/FullSizeRender-286160-edited.jpg
---

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# 6 Questions to Expect from Your HVAC/R Contractor

![Picture of Dave Robistow](https://info.vhv.com/hubfs/VHV_AuthorPics_DaveRobistow.png) 

by [Dave Robistow](https://info.vhv.com/author/dave-robistow) | August 9, 2018

[Industry Insights](https://info.vhv.com/tag/industry-insights)

When you begin a service contract, your HVAC partner should ask a series of questions, to best gauge the requirements of your system and the facility. We've provided these questions below for two reasons.

First, you should have up-to-date answers on essential information to relate, especially concerning energy consumption, occupancy levels, and the operations schedule.

Second, if your HVAC partner doesn't ask each of these questions, reevaluate the service provider. You should only enter a service contract with an experienced and knowledgeable partner. The success of your facility depends on it.

## Questions to Expect About HVAC & Facility Systems

These questions are intended to get a better understanding of the system’s overall health and average load at the beginning of the contract.

1. How is the system performing currently?
2. Is there a history of maintenance or performance issues?
3. How many hours per day is the system operating? How many days per week?
4. What is the typical usage and occupancy for the space?
5. How high are your energy bills?
6. Have you worked with a HVAC service contractor before?

Hourly usage and occupancy can influence how often you will require maintenance checks. Additionally, understanding how the system is currently performing and what your energy bills are can help the contractor begin to formulate an improvement plan. Energy efficient improvements can improve your bottom line over time, and extend the lifetime of your HVAC and facility systems.

[![preventative-maintenance-checklist-hvac-r-download-guide](https://no-cache.hubspot.com/cta/default/4376743/80dca55e-d1b0-4157-a013-9a2cd92e8fdc.png)](https://cta-redirect.hubspot.com/cta/redirect/4376743/80dca55e-d1b0-4157-a013-9a2cd92e8fdc)

![Dave Robistow](https://info.vhv.com/hubfs/VHV_AuthorPics_DaveRobistow.png)

About Dave Robistow

Dave Robistow leads VHV's service department. Dave has been with VHV for over 40 years, and brings decades of experience in HVAC/R systems to team.

## Consider partnering with VHV for your next energy solution project

[![Talk to an expert](https://no-cache.hubspot.com/cta/default/4376743/5676dc91-b8e4-467c-a955-faefeca13949.png)](https://cta-redirect.hubspot.com/cta/redirect/4376743/5676dc91-b8e4-467c-a955-faefeca13949)

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